The Ministry of Women and Child Development (MWCD) has recently launched an enhanced version of the SHe-Box portal (https://shebox.wcd.gov.in/) to improve compliance under the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 (POSH Act).
This upgraded platform now serves as a centralized repository for complaint management and Internal Committee (IC) details across organizations in India.
Its purpose can be understood through several key objectives and features:
- Single‑window complaint filing: It enables any woman—whether in the public or private sector, including formal, informal, or unorganized work—to register complaints of workplace sexual harassment online
- Secure & confidential handling: The portal masks the identity of the complainant—only the IC/LC Chairperson can see complaint details—to preserve confidentiality
- Direct delivery to Internal/Local Committees (IC/LC): Complaints registered in the portal are routed automatically to the relevant Internal committee of the complainants workplace. If a workplace committee is not registered, the portal notifies nodal officers to ensure timely registration
- Complaint tracking: Complainants receive a tracking ID and can monitor the status of their complaint in real-time online
- Centralized monitoring & data repository: The portal maintains records of all ICs/LCs and complaint statistics across India, allowing government authorities to track filings, disposal, and pending cases
- Enhancing employer accountability: Employers must register their IC details, upload compliance reports, and ensure timely committee action to fulfill PoSH obligations
Salient Features
- Digital access across sectors: Available to women in public, private, organized, and unorganized sectors
- Bi-/multilingual support: Provides resources and compliance information in Hindi and English; regional-language support remains limited
- Time-bound inquiry enforcement: PoSH mandates the IC/LC investigate and resolve a complaint within 90 days, enforced via the portal’s monitoring dashboards
- Employer compliance management: Organizations upload annual PoSH compliance reports, training records, and IC member details via the portal
⚖️ Supreme Court Direction on Mandatory Disclosure
In the case of Aureliano Fernandes Vs State of Goa & Ors, the Hon’ble Supreme Court directed that all establishments with more than 10 employees must ensure their Internal Committee (IC) and Nodal Officer details are uploaded to the SHe-Box portal, in line with the requirements of the POSH Act.
🏢 What’s New for Private Sector Organizations?
With the recent update, private organizations can now register on the SHe-Box portal. While registration is not currently mandatory, it is strongly recommended as a proactive compliance measure and to ensure readiness for future regulatory expectations.
📝 How to Register on the SHe-Box Portal: Step-by-Step
- Visit the SHe-Box Portal
- Select “Private Head Office Registration”
- Fill in all required details including:
-
- Nodal Officer’s name and contact
- Presiding Officer/Legal Officer/Compliance Officer details
- Upload the necessary organizational documents
- Submit the form
Private-Head-Office-User-Manual – The reference guide (User Manual) to register on the SHe-Box portal.
📩 What Happens After Registration?
- A “Registration Successful” notification will appear on the screen.
- You will receive an acknowledgment email confirming your submission.
- Within 7–10 working days, login credentials will be shared via email.
🔄 Post-Login: Key Action Points
Once you receive login access:
- Update the Internal Committee (IC) details for your head office.
- If your organization has branch offices, navigate to the ‘Workplace’ section in the portal and:
-
- Add each branch office
- Upload branch-specific IC details separately
Keeping this information up to date ensures complete and transparent compliance with POSH Act requirements.
In Summary:
| Purpose | Description |
| Accessible Complaint Filing | Single‑window access for workplace harassment complaints |
| Confidentiality & Secure Routing | Identity masked, complaints sent to IC/LC only |
| Complaint Tracking | Real-time status monitoring via tracking ID |
| Centralized Admin & Oversight | Dashboards for government nodal officers and compliance tracking |
| Streamlining Employer Compliance | Registration of ICs, annual reporting, training uploads |
Frequently asked questions:
1)Why Should You Register?
Even though registration is not mandatory yet, it’s a best practice that helps your organization:
- Ensure regulatory alignment
- Strengthen POSH governance
- Enhance trust and transparency
- Be prepared for audits and inspections
- Facilitate seamless online complaint management through the SHe-Box portal.
- Maintain a centralized digital record of your Internal Committee and workplace details.
For more details please refer here – https://www.pib.gov.in/PressReleasePage.aspx
Should all companies, institutions, factories etc. register?
At the central level, there is currently no uniform statutory notification making SHe-Box registration mandatory for all private establishments across India. However, the Ministry of Women & Child Development, the Hon’ble Supreme Court’s directions in the Aureliano Fernandes judgment, and notifications issued by certain State/District authorities strongly encourage or mandate registration in their respective jurisdictions. Organizations are therefore advised to complete registration as a good governance and compliance measure.
2) Is it mandatory to register?
Currently, registration on the SHe-Box portal is not legally mandatory for private organizations. However, in the interest of transparency and good governance, and to align with evolving compliance expectations, it is advisable to register.
In which all states is it mandatory to register?
1. Maharashtra (Including Thane & Mumbai)
The District Women & Child Development Officer, Mumbai City, through Notification No. DGIPR/2025‑26/480, has mandated all private establishments in Mumbai (and similarly in Thane district) with 10+ employees to register their Internal Committee (IC) details on the SHe‑Box portal by 15 May 2025. Non‑compliance may attract penalties under Section 26 of the POSH Act (up to ₹50,000)
2. Delhi (NCT)
On 12 June 2025, the Department of Women & Child Development, Government of NCT Delhi issued a public notice making SHe‑Box registration compulsory for all public and private organizations. The requirement took effect immediately from the date of the notice No later than 1 July 2025—as highlighted in subsequent regulatory communications
3. Other Regions – Encouraged, Not Yet Mandatory
- Noida (Uttar Pradesh) and several districts in UP have issued advisory notices urging employers with 10+ staff to register their IC on SHe‑Box—but no formal legal mandate exists yet
- Similarly, other states (e.g., Rajasthan, Karnataka) are strongly recommending registration, although as of now it is not enforced by statutory notification
Employers should also monitor notifications issued by their respective State Governments and District Authorities, as additional jurisdictions may notify mandatory registration in the future.
The organization may nominate any authorized employee (typically HR, Compliance, Legal, or Administration) as the SHe-Box Nodal Officer.
The Nodal Officer is responsible for:
- Coordinating SHe-Box registration
- Updating workplace and IC details
- Maintaining information on the portal
- Coordinating complaints received through the portal
The Nodal Officer does not have to be an Internal Committee member, and many organizations prefer appointing an HR or Compliance representative.
Yes.
The portal now allows organizations to edit Head Office details, including changing the Nodal Officer.
Navigate to:
Workplace & IC Management → Edit Head Office
You can update:
- Nodal Officer name
- Designation
- Mobile number
- Email ID
- Address
After saving the changes, the updated information becomes effective.
Yes.
If the Nodal Officer’s registered email ID is updated:
- the new email ID becomes the login username
- the existing password remains unchanged
The Nodal Officer should thereafter log in using the updated email address.
No.
Each Nodal Officer should have a unique email ID.
The portal generally does not permit the same email address to be used for multiple Nodal Officer roles.
The Head Office is registered first.
Thereafter, every branch/workplace should be added under Workplace Details, along with its respective Internal Committee (where applicable).
9. I have registered but haven’t received login credentials.
After verification by the District Nodal Officer, login credentials are generally sent to the registered Nodal Officer email.
If credentials are not received:
- use the Forgot Password option
- check spam/junk folders
- contact the District Nodal Officer or SHe-Box technical support if required.
10. Who receives complaints filed on SHe-Box?
A complaint submitted through SHe-Box is routed to the appropriate Internal Committee based on the registered workplace. The Presiding Officer can access and manage the complaint through the Presiding Officer login.
11. Does the Presiding Officer receive a separate login?
Yes.
Once the IC is registered, the Presiding Officer receives separate login credentials to access complaints assigned to the Internal Committee. This login is different from the Nodal Officer login.
Yes. The SHe-Box portal now allows organizations to edit the details of their registered Internal Committee (IC) after registration.
You can update information such as:
- Presiding Officer details
- Internal Committee members
- External Member details
- Member contact information
- Member designation (where applicable)
To make changes, log in to the SHe-Box portal and navigate to Workplace & IC Management, select the relevant workplace, and use the Edit IC option to update the committee details.
It is advisable to update the portal promptly whenever there is a change in the constitution of the Internal Committee to ensure that the information remains accurate and compliant with the PoSH Act.
Note: Any changes made should reflect the current Internal Committee formally constituted by the employer through an official order or notification. The portal should always mirror the latest valid IC composition.
For assistance with POSH compliance, IC training, or SHe-Box registration, our team is happy to support you. Write to us at connect@cecureus.com
