This upgraded platform now serves as a centralized repository for complaint management and Internal Committee (IC) details across organizations in India.

Its purpose can be understood through several key objectives and features:

• Single‑window complaint filing: It enables any woman—whether in the public or private sector, including formal, informal, or unorganized work—to register complaints of workplace sexual harassment online
• Secure & confidential handling: The portal masks the identity of the complainant—only the IC/LC Chairperson can see complaint details—to preserve confidentiality
• Direct delivery to Internal/Local Committees (IC/LC): Complaints registered in the portal are routed automatically to the relevant Internal committee of the complainants workplace. If a workplace committee is not registered, the portal notifies nodal officers to ensure timely registration
• Complaint tracking: Complainants receive a tracking ID and can monitor the status of their complaint in real-time online
• Centralized monitoring & data repository: The portal maintains records of all ICs/LCs and complaint statistics across India, allowing government authorities to track filings, disposal, and pending cases
• Enhancing employer accountability: Employers must register their IC details, upload compliance reports, and ensure timely committee action to fulfill PoSH obligations

Salient Features

• Digital access across sectors: Available to women in public, private, organized, and unorganized sectors
• Bi-/multilingual support: Provides resources and compliance information in Hindi and English; regional-language support remains limited
• Time-bound inquiry enforcement: PoSH mandates the IC/LC investigate and resolve a complaint within 90 days, enforced via the portal’s monitoring dashboards
• Employer compliance management: Organizations upload annual PoSH compliance reports, training records, and IC member details via the portal

⚖️ Supreme Court Direction on Mandatory Disclosure

In the case of Aureliano Fernandes Vs State of Goa & Ors, the Hon’ble Supreme Court directed that all establishments with more than 10 employees must ensure their Internal Committee (IC) and Nodal Officer details are uploaded to the SHe-Box portal, in line with the requirements of the POSH Act. 

🏢 What’s New for Private Sector Organizations?

With the recent update, private organizations can now register on the SHe-Box portal. While registration is not currently mandatory, it is strongly recommended as a proactive compliance measure and to ensure readiness for future regulatory expectations. 

📝 How to Register on the SHe-Box Portal: Step-by-Step

1. Visit the SHe-Box Portal
2. Select “Private Head Office Registration”
3. Fill in all required details including:

3. • Nodal Officer’s name and contact
   • Presiding Officer/Legal Officer/Compliance Officer details

4. Upload the necessary organizational documents
5. Submit the form

Private-Head-Office-User-Manual – The reference guide (User Manual) to register on the SHe-Box portal.

📩 What Happens After Registration?

• A “Registration Successful” notification will appear on the screen.
• You will receive an acknowledgment email confirming your submission.
• Within 7–10 working days, login credentials will be shared via email.

🔄 Post-Login: Key Action Points

Once you receive login access:

1. Update the Internal Committee (IC) details for your head office.
2. If your organization has branch offices, navigate to the ‘Workplace’ section in the portal and:

2. • Add each branch office
   • Upload branch-specific IC details separately

Keeping this information up to date ensures complete and transparent compliance with POSH Act requirements.

In Summary:

Frequently asked questions:

1)Why Should You Register?

Even though registration is not mandatory yet, it’s a best practice that helps your organization:

• Ensure regulatory alignment
• Strengthen POSH governance
• Enhance trust and transparency
• Be prepared for audits and inspections
• Facilitate seamless online complaint management through the SHe-Box portal.
  
• Maintain a centralized digital record of your Internal Committee and workplace details.

For more details please refer here – https://www.pib.gov.in/PressReleasePage.aspx

Should all companies, institutions, factories etc. register? 

2) Is it mandatory to register? 

3) In which all states is it mandatory to register? 

The organization may nominate any authorized employee (typically HR, Compliance, Legal, or Administration) as the SHe-Box Nodal Officer.

The Nodal Officer is responsible for:

• Coordinating SHe-Box registration
  
• Updating workplace and IC details
  
• Maintaining information on the portal
  
• Coordinating complaints received through the portal
  

The Nodal Officer does not have to be an Internal Committee member, and many organizations prefer appointing an HR or Compliance representative.

Yes.

The portal now allows organizations to edit Head Office details, including changing the Nodal Officer.

Navigate to:

Workplace & IC Management → Edit Head Office

You can update:

• Nodal Officer name
  
• Designation
  
• Mobile number
  
• Email ID
  
• Address
  

After saving the changes, the updated information becomes effective.

Yes.

If the Nodal Officer’s registered email ID is updated:

• the new email ID becomes the login username
  
• the existing password remains unchanged
  

The Nodal Officer should thereafter log in using the updated email address.

No.

Each Nodal Officer should have a unique email ID.

The portal generally does not permit the same email address to be used for multiple Nodal Officer roles.

The Head Office is registered first.

Thereafter, every branch/workplace should be added under Workplace Details, along with its respective Internal Committee (where applicable).

9) I have registered but haven’t received login credentials.

After verification by the District Nodal Officer, login credentials are generally sent to the registered Nodal Officer email.

If credentials are not received:

• use the Forgot Password option
  
• check spam/junk folders
  
• contact the District Nodal Officer or SHe-Box technical support if required.
  

10) Who receives complaints filed on SHe-Box?

A complaint submitted through SHe-Box is routed to the appropriate Internal Committee based on the registered workplace. The Presiding Officer can access and manage the complaint through the Presiding Officer login.

11) Does the Presiding Officer receive a separate login?

Yes.

Once the IC is registered, the Presiding Officer receives separate login credentials to access complaints assigned to the Internal Committee. This login is different from the Nodal Officer login.

Yes. The SHe-Box portal now allows organizations to edit the details of their registered Internal Committee (IC) after registration.

You can update information such as:

• Presiding Officer details
  
• Internal Committee members
  
• External Member details
  
• Member contact information
  
• Member designation (where applicable)
  

To make changes, log in to the SHe-Box portal and navigate to Workplace & IC Management, select the relevant workplace, and use the Edit IC option to update the committee details.

It is advisable to update the portal promptly whenever there is a change in the constitution of the Internal Committee to ensure that the information remains accurate and compliant with the PoSH Act.

Note: Any changes made should reflect the current Internal Committee formally constituted by the employer through an official order or notification. The portal should always mirror the latest valid IC composition.

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